CONTACT FREE
- Online booking and registration
- Self check-in and check-out. Access with your mobile key or a numeric code.
- 24h emergency contact.
- Virtualreception from 10am to 1pm and from 4pm to 6pm.
- Contactless payment methods.
- Electronic billing
CLEANER THAN EVER
- Rooms are disinfected with ozone treatment and ventilated for 30 minutes between stays
- Room cleaning follows guidelines and products recommended by the health authorities. All touch points (faucets, door handles, light switches, thermostats, hangers...) will be cleaned with chemicals aimed at killing COVID-19.
- Bed linen and towels are washed at temperatures above 60º
- Use of a mask and gloves by all employees. PPE equipment when deemed appropriate
CERTAIN SERVICES AND AMENITIES MAY BE REDUCED OR NOT AVAILABLE
- For the safety of guests and employees, cleaning service is not recommended during the stay and only available by request.
- The following services and amenities are available, but with reduced or online service: Reception, Concierge, Breakfast, Room Service.
- Unnecessary items have been removed from the rooms, such as decorative pillows and bedding covers.
- If possible, rooms will not be entered for 24 to 72 hours after departure, so your security deposit will only be returned after this time when the condition of the room can be reviewed.